Built By Her: StrongHer

1. Services Provided

Built By Her: StrongHer provides online health, fitness, and lifestyle coaching services which may include:

• Personalised training programmes

• Nutrition guidance and education

• Behaviour change and mindset coaching

• Accountability check-ins

• Access to digital platforms, tools, resources, and materials

All services are delivered remotely and do not constitute in-person personal training, medical advice, or therapy.

2. Eligibility and Health Declaration

By signing up, you confirm that:

• You are at least 18 years of age

• You have completed a Physical Activity Readiness Questionnaire (PAR-Q)

• You have disclosed all relevant medical conditions, injuries, medications, or health concerns prior to commencing coaching

You accept full responsibility for ensuring that you are medically fit to participate.

It is your responsibility to consult with a GP or qualified medical professional before starting any exercise or nutrition programme.

Failure to disclose relevant health information may increase your risk of injury and invalidates any liability on our part.

3. Client Responsibility

You acknowledge that:

• You are responsible for your own health, safety, and wellbeing

• You perform all exercises and follow all guidance at your own risk

• You are responsible for ensuring your training environment is safe, appropriate, and free from hazards

• You must use appropriate equipment and correct form

Built By Her: StrongHer cannot assess your physical environment or technique in real time and is not responsible for injuries sustained in your own training space.

4. Results Disclaimer

Results are not guaranteed.

Outcomes depend on many factors including but not limited to:

• Your effort, consistency, and adherence

• Lifestyle factors (sleep, stress, nutrition, environment)

• Genetics and health history

We provide guidance, education, and support, but you remain responsible for your actions and choices.

5. Nutrition Disclaimer

All nutrition support provided is:

• For educational and informational purposes only

• Not medical or clinical nutrition advice

• Not intended to diagnose, treat, cure, or prevent any condition

We do not provide meal plans or therapeutic diets for medical conditions.

If you have a medical condition, eating disorder history, or require clinical dietary support, you must seek advice from a registered dietitian or healthcare professional.

6. Payment, Membership & Refunds

Monthly Memberships

• All memberships are billed monthly in advance

• Payments are non-refundable once processed

• No partial refunds for unused time, missed sessions, or early cancellation

Cancellation & Suspension

• A minimum of one full calendar month’s notice is required to cancel or suspend services

• Notice must be provided in writing (email)

• You remain liable for payment during the notice period

Failure to cancel correctly will result in continued billing.

7. Pauses and Time Away

Pauses may be granted at our discretion in exceptional circumstances (e.g. medical emergencies), but are not guaranteed.

We are not obligated to pause, extend, or credit memberships for holidays, work commitments, illness, or personal reasons.

8. Intellectual Property (IP)

All content, systems, materials, frameworks, resources, and processes provided through Built By Her: StrongHer are the intellectual property of Built By Her.

This includes but is not limited to:

• Training programmes

• Worksheets, journals, templates

• Videos, PDFs, written content

• Coaching frameworks and methodologies

• Platform structures and systems

You agree that you will not:

• Copy, reproduce, or distribute materials

• Share access with others

• Use content for commercial purposes

• Replicate systems, frameworks, or methodologies

• Train others using our materials

Unauthorised use, duplication, or distribution constitutes a breach of intellectual property rights and may result in legal action.

9. Confidentiality and Data

All personal information shared is treated as confidential and processed in accordance with UK GDPR and data protection regulations.

However, coaching services are delivered via third-party platforms (e.g. training apps, email, messaging systems). You acknowledge and accept the inherent digital risks associated with online services.

10. Communication Boundaries

Coaching support is provided within reasonable professional boundaries.

We do not provide:

• 24/7 access

• Crisis intervention

• Mental health therapy

• Medical or psychiatric support

If you experience mental health distress, eating disorders, or medical emergencies, you must seek support from appropriate professionals.

11. Limitation of Liability

To the fullest extent permitted by UK law:

Built By Her: StrongHer shall not be liable for:

• Any injury, illness, or health complications

• Any loss of income, earnings, or business

• Any indirect or consequential losses

• Any damages arising from participation in coaching services

You participate entirely at your own risk.

12. Indemnity

You agree to indemnify and hold harmless Built By Her: StrongHer from any claims, liabilities, damages, or legal actions arising from your participation in the programme.

13. Right to Refuse or Terminate Service

We reserve the right to refuse or terminate services at any time if:

• You breach these terms

• You behave abusively or inappropriately

• You misuse or distribute IP

• We believe continued coaching is unsafe or unethical

No refunds will be issued in such cases.

14. Changes to Services or Terms

We reserve the right to:

• Modify services

• Update platforms or delivery methods

• Amend these Terms & Conditions

Clients will be notified of material changes.

15. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the English courts.

16. Acceptance of Terms

By purchasing or participating in Built By Her: StrongHer, you confirm that:

• You have read and understood these Terms & Conditions

• You accept full responsibility for your health and actions

• You agree to be legally bound by this agreement